NWS-D-2184
Last update: 11th July 2023
SERVICE STATUS
Our Warehouse in Dongguan works normally. As we reported in a recent statement, Shenzhen and Jiaxing will work as Drop Off locations from now on, while Dongguan, will be the processing warehouse of our operations.
The general situation in the region as for today is the following:
CHANNEL | SERVICE | STATUS | LINEHAUL* | CUSTOMS CLEARANCE | LAST MILE DELIVERY |
---|---|---|---|---|---|
ARGENTINA | REGISTERED | ACTIVE | NORMAL | NORMAL | NORMAL |
BRAZIL | PRIME/PACKET | ACTIVE | NORMAL | NORMAL | NORMAL |
STANDARD | ACTIVE | NORMAL | NORMAL | NORMAL | |
CHILE | PRIORITY | ACTIVE | NORMAL | NORMAL | NORMAL |
REGISTERED | ACTIVE | NORMAL | NORMAL | NORMAL | |
STANDARD | ACTIVE | NORMAL | NORMAL | NORMAL | |
COLOMBIA | PRIORITY | ACTIVE | NORMAL | NORMAL | NORMAL |
REGISTERED | ACTIVE | NORMAL | NORMAL | NORMAL | |
STANDARD | ACTIVE | NORMAL | NORMAL | NORMAL | |
MEXICO | PRIORITY | ACTIVE | NORMAL | NORMAL | NORMAL |
REGISTERED | ACTIVE | NORMAL | NORMAL | NORMAL | |
STANDARD | ACTIVE | NORMAL | NORMAL | NORMAL | |
PERU | HYBRID | ACTIVE | NORMAL | NORMAL | NORMAL |
STANDARD | ACTIVE | NORMAL | NORMAL | NORMAL |
ACTIVE: parcels are being received in MailAmericas warehouse | NORMAL: no changes |
ON HOLD: suspended | DELAYED: will take longer than usual
*First Mile and Linehaul stage is being affected at a general level in all destinations due to outbreaks of COVID-19, new government measures and flight cancellations in Mainland China and Hong Kong such as the limitation for the crossing of trucks reported in our official statement.
Important: You can find information about the current situation of the packages through our Tracking System.
PERU
The operation is normalized.
Pick Up Points are open from 9 a.m. to 12 p.m. and from 2 to 5 p.m.
ARGENTINA
The operation is normalized.
COLOMBIA
The operation is normalized.
BRAZIL
The operation is normalized.
CHILE
The operation is normalized.
MEXICO
The operation is normalized.
COMMITTED TRANSIT TIMES AND CONTRACT PENALTIES ARE STILL SUSPENDED BY FORCE MAJEURE UNTIL NEW NOTICE.